Please allow 1-3 working days for Royal Mail to deliver your parcel.
Royal Mail has informed us that packages might have some delays because of overwhelming amount of orders and staff shortages due to Covid-19.
Royal Mail are trying their hardest to deliver all orders on time.
Our customer service team are working hard to ensure that all queries are answered by email, live chat and telephone.
We all know how it is, once items have been ordered, we cannot wait until they arrive, especially if its coils or E-liquids. Please bare with us as Royal Mail works this out, we will update our website when everything returns to normal.
At Vapox, we offer free Royal Mail 1st Class shipping on orders over £20 and same day dispatch on orders placed before 2pm Monday - Friday UK time (excluding Bank Holidays).
We provide several methods of shipping for our UK customers, including:
As part of our policy, we will accept returns within 14 days of receipt if item packaging is as new. If unsure, please contact us before sending us a return.