Delivery Update: 

Please allow 1-3 working days for Royal Mail to deliver your parcel.

Royal Mail has informed us that packages might have some delays because of overwhelming amount of orders and staff shortages due to Covid-19.

Royal Mail are trying their hardest to deliver all orders on time.

Our customer service team are working hard to ensure that all queries are answered by email, live chat and telephone.

We all know how it is, once items have been ordered, we cannot wait until they arrive, especially if its coils or E-liquids. Please bare with us as Royal Mail works this out, we will update our website when everything returns to normal.

At Vapox, we offer free Royal Mail 1^st Class shipping on orders over £20 and same day dispatch on orders placed before 2pm Monday - Friday UK time (excluding Bank Holidays).

We provide several methods of shipping for our UK customers, including: 

• Same-Day Local Delivery - Free on all orders over £20 and are within a 2-mile radius of our store.
• Royal Mail 1st Class (Royal Mail 24) - Free on all orders over £20.
• Royal Mail 24 Tracked (With Safe Place option) - Free on all orders over £50.00 and only £1.00 Upgrade for orders over £20.
• Royal Mail 24 Tracked & Signed - Free On all orders over £100 and only £1.49 Upgrade for orders over £20.00.
• Special Delivery Signed for UK Guaranteed Next Working Day Delivery: *1 Working day (£6.85)

As part of our policy, we will accept returns within 14 days of receipt if item packaging is as new. If unsure, please contact us before sending us a return.